Join HelpGrid!

HelpGrid is a performance-driven growth partner for eCommerce brands in the health and wellness space. We specialize in abandoned cart recovery, post-sale engagement, and customer support. Helping our clients recover 10–15% more revenue from existing traffic. In fact, our work drove over $35 million in additional revenue for our clients last year alone. We’re selective about who we work with, and we only get paid when we deliver results.

What started as a small but mighty support team has grown into a full-scale revenue engine, and now, a tech company. We've built custom internal tools to optimize conversations, scale faster, and deepen customer connection, and we're now turning those tools into software products powered by AI and automation.

Whether you're a closer, a creative, a builder, or a systems thinker, there's room to grow with us. We care about performance, but we care just as much about people, and we’re building a place where both can thrive.
We’re growing fast, and we’re looking for people who want to grow with us.

HelpGrid's Values

Our Mission and Goal
Our mission and goal are built on our core values — they guide every choice, inspire innovation, and shape how we connect, collaborate, and grow together.

Mission
To harness the warmth of human connection in how we communicate, innovate, and grow — building each other up, leading with integrity, and turning every interaction into an opportunity to make things better and simpler.

Goal
Increase Human Connections: Our goal is to expand our team and strengthen our impact by making more meaningful calls and forging genuine bonds every day. Through curiosity, collaboration, and data-driven insight, we strive to create lasting relationships that uplift, inspire, and deliver measurable results.

💕 BUILD EACH OTHER UP

Encouragement, support, and celebrating small wins help us all get better together.

🌟 CURIOSITY FUELS INNOVATION

We move forward by asking questions & solving problems in fresh ways.

💎 INTEGRITY BUILDS TRUST

Integrity means honesty, high standards, and leaving things better than we found them.

🤝 COLLABORATION CREATES STRENGTH

We achieve more when we work as one team, across roles and borders.

🌿 RESULTS EARN GROWTH

We celebrate consistent performance and measurable impact that turns effort into results.

📈 DATA GUIDES US

Great ideas get us started, & testing shows what really works. Creativity sparks greatness & data builds trust.

💡 MAKE IT SIMPLE & EASY

We value when teammates turn complexity into clarity, making things easier for everyone.

✨ TAKE THE LEAD

Leadership shows up in action, not titles. We value when teammates make an initiative.

HelpGrid's Perks

We believe that when our team thrives, so does our business. That’s why we offer competitive benefits that support your health, work-life balance, and personal growth. Explore the perks of working with us!

Health & Wellness

Access comprehensive health insurance options, including dental and vision, to keep you and your loved ones healthy.

100% Remote Work

Enjoy the flexibility to work from anywhere, with the tools and support you need to succeed.

Competitive Pay

Receive a competitive salary that reflects your experience and the value you bring to the team.

Paid Time Off

Recharge with generous vacation days, paid holidays, and sick leave so you can maintain a healthy work-life balance.

HelpGrid Offices

Remote

Work from where you are happiest! We are fully distributed and our team members work from anywhere with a Wi-Fi connection!

United Kingdom

Brazil

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